Useful information related to travel disruptions

Ash cloud flight disruption

We advise customers to contact their flight operating airlines or airports directly in relation to cancellations or delays to their flights.

However, those travelling on planes in the affected areas can get updated information on the current flight situation from the Civil Aviation Authority (CAA) www.caa.co.uk

Alternatively, for weather updates that may affect your travel plans visit www.metoffice.gov.uk/

Existing car hire bookings
If you need to amend or cancel your booking with National, customers can click on Existing Reservations or alternatively call 0871 384 11 40.

For information related to cancellations and refund policies view our terms & conditions, found here

One-way car hire

For those of you seeking alternative transport, remember that we provide one-way rentals from, to or between all UK pick-up locations (including UK airports). Visit our Airport Connect page for more details found here