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STREAMLINED CHECK-OUT AT STANSTED MARKS NEW ERA FOR CORPORATE CAR RENTAL
National Car Rental pilots unique automated key handover scheme
In yet another move to make business travel a stress-free and streamlined experience, National Car Rental has launched a major new initiative at Stansted Airport, in partnership with one of its key corporate customers.
A unique key locker system has been installed at the National parking facility at Stansted in a pilot scheme designed to enable travellers to bypass the rental counter and automate the handover of the keys and car. The initiative paves the way for a new era of seamless business travel, ahead of major enhancements to National’s frequent renter programme, Emerald Club, scheduled for 2007. It also demonstrates National’s continued investment in innovative travel solutions for corporate customers.
As part of the pilot scheme, cars are booked using National’s online reservation and rental management system, carhirebooker.com and, upon arrival at Stansted Airport, the customer bypasses the rental counter. Instead, they go straight to the National parking facility, where the key locker is located, swipe their credit card and the keys and rental agreement are automatically dispensed.
Lorraine Farnon, Divisional Vice President and UK Sales Director at National comments, “This new scheme aims to make the rental process quicker, smarter and more efficient. By eliminating the need to go to the rental desk, business travellers step off the plane and onto the next stage of their journey as quickly as possible.
“Business trips have the potential to be very tiring, but National is doing everything possible to streamline the process as far as car rental is concerned. Our focus on new technology, combined with a deep understanding of the needs of our customers, has enabled us to develop a service that will create a premium, seamless experience for airport customers. BAA has also been very supportive in this initiative and is monitoring its success with interest, as National continues to lead the way in delivering an outstanding rental experience at every stage of the journey.”
ENDS January 2007
Notes to Editors
National Car Rental is part of the Vanguard Rental Group which serves both business and leisure travellers globally through a network of approximately 3,800 locations in over 80 countries with a fleet of approximately 300,000 vehicles.
For further press information please contact Elinor Puzey, Lauren Helm or Cecile Stearn at HSL, Churcham House, 1 Bridgeman Road, Teddington, Middlesex TW11 9AJ. Telephone: 020 8977 9132. Fax: 020 8 977 5200.
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