Renters must notify National within 24 hours of any accident and will likely be required to complete an accident report for National's records and their own. This report is for both parties' protection, and is particularly important if the renters have purchased a waiver of damage. Statements made may become a permanent part of the accident report. Renters must be truthful and accurate, as statements may be used in legal claims.

Once the accident report is completed, renters should be able to continue the trip. Renters must save all original receipts stating the reason for purchase of parts or labour and the amounts.

Within Europe, Latin America and the Caribbean, renters must complete a report form at the time of the incident. These forms are provided at the start of the rental period. Dependent on the circumstances of the accident, National reserves the right not to supply a replacement vehicle immediately.

National customers in need of emergency road side service anywhere in Latin America or the Caribbean can call the specific number(s) provided at the pick up location at time of rental.


Exceptions

	Austria For roadside assistance call: 120
	Belgium For roadside assistance call: +32 22 453 553
	Cyprus For roadside assistance call: (+357) 24 3203
	Spain For roadside assistance call: Mainland 915 191 314, Balearic Island 971 208 100, Canary Island 928 373 643
	France For roadside assistance call: 0800 13 12 11
	Greece For roadside assistance call: 104
	Guam Contact the Guam International airport location.
	Croatia For roadside assistance call: +385 91 320
	Israel Emergency telephone numbers can be found inside the rental vehicle.
	Italy For roadside assistance call: (800) 569 569
	Malta For roadside assistance call: +356 21 225536/21 220574 or 21 246779.
	Mauritius Emergency telephone numbers are provided within the rental vehicle.
	Netherlands For roadside assistance call: +31 235 630 636
	Norway For roadside assistance call Oslo Airport: +47 977 50 570
	Portugal For roadside assistance call: +35 121 440 50 05
	United States National customers in need of 24-Hour Emergency Roadside Assistance in the United States and Canada should call 1-800-803-4444 for help. The call is automatically routed to the nearest open National office. All accidents must be reported to the police and an accident report completed.
	South Africa For roadside assistance call: 0800 011323