From the baggage claim area, go through customs. Turn left and go to the nearby car rental plaza. Please proceed to the National counter to obtain your rental agreement and vehicle keys.
Key Facts & Policies
All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. Additional drivers must sign the rental agreement. An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Minimum age to rent a vehicle is 21, and maximum rental age is 80.
Drivers between the ages of 21 and 24 will incur an additional daily fee.
Driving restricted within the Island of Grand Cayman only.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at 5% less than the local fuel prices
Option 2- We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
A passport in addition to a return airline ticket and a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards Honored: American Express®, MasterCard®, VISA®, Diners Club®, Discover®
An authorization hold will be placed on the credit card prior to rental for the total estimated charges plus an additional 25% or US$300 whichever is the greater. The difference will be refunded to the customer on return of the vehicle. please allow 21-28 days for the refund to appear in customers account.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit cards are accepted with a return airline ticket. Any other non-credit card without one of these logos is not accepted. A deposit on the debit card will be taken on all rentals for the total estimated charges plus an additional 25% or $300 whichever is the greater. Please allow 21-28 days after the close of the contract to receive refund of the deposit.
Cash is only accepted at this location as a form of final payment.
Roadside Plus (RSP) - If selected and paid for at the time of rental, owner offers Roadside Plus, which provides 24/7 roadside assistance without an additional charge.
RSP includes replacement of lost keys (Including remote entry devices) towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (if keys are locked inside the vehicle), jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) or fuel. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
Must meet the location's minimum age requirements. Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
Any renter that is a non-Cayman Island resident, that does not have an international driver's license, are required to purchase a visitors permit. The permit is available from the rental office at the cost of $20 per permit.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle. Customers can obtain coverage for damages and injuries to third parties under the local rental car company's insurance by purchasing its TPL protection. TPL provides you with liability coverage for accident-related expenses not pertaining to the vehicle, up to the policy limits. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in the Cayman Islands.