From customs office or main entrance turn to the right hand, walk towards the car rental section until the last counter. From second entrance we are the first counter at left hand.
Key Facts & Policies
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
customer must pre-arrange after hours service in advance
After hours service is available at some locations at a cost of $25.00
Minimum age to rent a vehicle is 22 and the maximum rental age is 70 years.
Drivers between the ages of 22 and 24 will incur an additional daily fee.
Driving restricted within the country of Panama only
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: Operaciones@nationalpanama.com, 507 275 7299
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at the same local fuel prices.
Option 2 - We Refill
This option allows the renter to pay at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Personal Accident Coverage (PAI). The purchase of personal accident coverage is optional and is not required in order to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for each passenger in the vehicle, with a maximum limit maximum limit of $5,000 for the driver and $3,000 for each passenger. Also includes a life insurance of $50,000 for the driver and $25,000 for the passengers
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card.
Credit Cards honored: American Express®, MasterCard®, VISA®,
An authorization on the credit card of 30% or a minimum charge of $300 will apply for Economy to Compact and a minimum of $500 for Midsize and above will be authorized on credit card upon rental of vehicle of the rental charges plus the cost of the rental will be taken at the time of rental. This authorization amount may be toed toward damages of vehicles or late charges.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA® logo. Debit/Check cards are not accepted at this location.
Cash is not accepted at this location
Roadside Assistance Protection (RAP) If selected and paid for at the time of rental, Roadside Assistance is available 24 hours a day, 7 days a week without additional charges.
RAP includes towing (not related to an accident, flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.
Must meet the location's minimum age requirements.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
This location accepts notarized Chinese Drivers License.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) In Panama, the purchase of TPL is required by the rental company unless you purchase the National Protection Package (NPP), which includes TPL. Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing its TPL protection unless you invalidate the coverage as provided in the rental agreement. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in Panama.