From baggage claim, walk through the automatic doors. Turn left and walk to the end of the corridor. Exit through the doors on your right. Turn left and the office will be approximately 25 meters straight ahead.
Key Facts & Policies
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Customer must pre-arrange after hours service 48 hours in advance
After hours service is available at all airport locations. After hours return service must be confirmed at the time of rental.
Minimum age to rent a vehicle is 21 and the maximum rental age is 70 years.
Drivers between the ages of 21 and 24 will incur an additional daily fee.
Driving restricted within the Island of Trinidad only. Driving restricted within the Island of Tobago only.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at 5% less than the local fuel prices.
Option 2- We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replace. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Full and valid driver's license from country of origin.
A passport in addition to a credit card, with available credit and in the renter's name, must be presented at the time of rental. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction.
Credit Cards honored- MasterCard, VISA, American Express
An authorization on the credit card in the amount of 500.00 USD plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges. During Peak Seasons a deposit amount of 1,000.00 USD plus the cost of the rental will be taken at the time of the rental. This authorization amount may be used toward damages of vehicles or late charges.
Only VISA Debit and or Check cards are accepted at this location. Debit and or check cards are considered to be any non-credit card.
Cash is not accepted at this location.
Roadside Plus (RSP) - If selected and paid for at the time of rental, Owner offers Roadside Plus, which provides 24/7 roadside assistance without additional charge.
RSP includes replacement of lost keys (including remote entry devices), towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (if keys are locked inside the vehicle). jumpstarts, and fuel delivery service (limited supply to help reach nearest gas station). Tire damaged beyond repair as a result of driver neglect is the responsibility of the renter.
All drivers must meet the location's minimum age requirements.
Renters must present a major credit card in renter's name at the time of rental.
All drivers must present a valid driver's license from country of origin. In addition to the driver's license, if the characters are not in English or Roman, an International driver's permit is recommended. If the driver's license is in characters other than Roman, an Intermational driver's permit is required or a notarized English translation required.
Local Law in Trindad & Tobago only allows the rental company to rent to individuals with a valid driver's license from the following countries:
Allowed Countries: Albania, Algeria , Anguilla , Antigua/Barbuda, Argentina, Armenia Australia, Austria, Azerbaijan, Bangladesh, Barbados, Belarus, Belgium , Belize, Benin, Bosnia-Herzegovina, Botswana, Brazil, Bulgaria, Canada, Central Afican Republic, Chile, Congo, Cuba, Cyprus, Croatia, Czech Republic, Slovakia, Democratic Kampuchea, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, Estonia, Federal Republic of Germany, Fiji, Finland, France, France, Ghana, Georgia, Greece, Grenada, Guatemala, Guyana, Haiti, Holy See, Hungary, Iceland, India, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kyrgyzstan, Lao People's Democratic Rep, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi , Malaysia, Mali, Malta, Moldova, Monaco, Morocco, Netherlands, New Zealand, Niger, Nigeria, Norway, Papua New Guinea, Paraguay, People's Republic of China, Peru, Philippines, Poland, Portugal , Republic of Korea, Romania, Russia, Rwanda, San Marino, Senegal, Sierra Leone, Singapore, Slovenia,Spain, Sri Lanka, St Kitts/Nevis, St Lucia, St Vincent and the Grenadine, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Thailand, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, Uzbekistan, United Kingdom, United States, Venezuela, FR Yugoslavia, Zaire
If you do not have a valid driver's license from one of the Allowed Countries, you may not rent a vehicle in Trinidad & Tobago.
Trinidad & Tobago law states that a foreigner, with a valid driver's license from one of the above allowed countries, can drive on a Non-Trinidadian License for 30 days before having to apply for a local license. Drivers from on of the allowed countries may use their license for a period of three (3) months commencing on the date of arrival into Trinidad & Tobago. After three (3) months, the driver will need to apply for an extension of their foreign license at any local license office located in Trinidad & Tobago.
At Airport locations: The renter and any additional drivers (including spouse or domestic partner) must be present and have a valid driver's license and must qualify to rent a vehicle. The renter and any additional drivers must have current boarding pass and show immigration stamp. All drivers must complete and submit the Customer Qualification Form stating where you will be staying and two (2) contact numbers.
At Non-Airport locations: The renter and any additional drivers (including spouse or domestic partner) must be present and must have a valid driver's license and must qualify to rent a vehicle. All renters and additional drivers must fill out the Customer Qualification Form and provide verification of current local home address using one of the following in the renter's name: home utility bill, home telephone bill, contracted cell phone bill, or current month's mortgage statement with no past due balances. An apartment or condo lease is not acceptable. All paperwork must be originals and not photocopies.
Third Party Liability (TPL) is not insurance and is included in the time and mileage rate. TPL covers damages and injuries to third parties under the local rental car company's insurance, and provides you with liability coverage for all accident-related expenses not pertaining to passengers of a third party vehicle and for damages to third party vehicles, up to the policy limits, subject to the actions listed on the rental agreement that invalidate TPL.