Vienna International Airport (VIE) Car Hire

An additional driver's fee of EUR 5.83 per day with a maximum of EUR 58.33 per rental plus additional VAT and airport surcharge ( where applicable ) will apply. Full rental conditions apply for all additional drivers.

Follow the signs to car rental return and park the vehicle at the desingated parking area. The counter is located in parking garage 4. Please leave key and document in drop box at counter.  

The minimum age for car groups Mini, Economy, Compact and Intermediate is 21 years of age . Car groups Standard or higher are only available for renters aged 25 years old and above.  On Completion of the reservation, it is recommended to carefully check the local terms and conditions. An additional young driver's fee of  EUR 8.33 per day with a maximum of EUR 83.33 per rental plus VAT and airport surcharge (where applicable ) for all drivers aged 21-24 applies. There is no maximum age fee or rule.

Cross Border Travel: Customer must advise the car will be driven out of country of rental at the beginning of the rental.
The rental car may be taken into the following countries: Germany, Hungary, Slovakia, Italy, Croatia, Slovenia, Switzerland, Liechtenstein, France, Spain, Portugal, Andorra, Monaco, Luxembourg, Belgium, Netherlands, Denmark, United Kingdom, Ireland, Czech Republic, Norway, Finland, Sweden and Poland.
The rental vehicle is prohibited from being taken into Bosnia & Herzegovina, Bulgaria, Estonia, Macedonia, Romania, Serbia, Montenegro, Russian Federation, Latvia, Lithuania, Belarus, Ukraine, Moldova, Turkey and Albania.
Cross Border Fees:
16.67 EUR plus VAT per day with a maximum of 2 days charged (33.34 EUR plus VAT) applies to all permitted countries.
Prior consent from  National is essential before cross border travel can be agreed. If customer travels abroad without informing National accordingly, the full responsibility for any financial obligation - accident, breakdown etc. will lie with the renter. A deposit of up to 1000.00 EUR will apply for cross border travel.

CDW Collision Damage Waiver is included in rates with an excess amount of 960.00 EUR per incident/damage for car classes from Mini through Intermediate For car classes Standard and higher an excess amount of 1,200.00 EUR per incident / damage applies. On exclusive products the purchase of CDW is highly recommended with a daily rate depending on car group.

In the event of an accident, any damage or theft, the driver MUST obtain the relevant police report.
If no police report is provided, the driver will be liable for the total cost of the damages up to and including the total cost of the vehicle.

A handling fee of 25 EUR inc VAT will apply if the customer receives any type of ticket.

National is not liable for lost, forgotten items left in the rental vehicle. 

All vehicles are delivered with a full tank of petrol and must be returned in the same condition. If the vehicle is returned with less than a full tank, refueling charge will be pump price plus 15 EUR plus VAT and Airport surcharge ( where applicable ) will apply. 

PAI - Personal Accident Insurance is an optional coverage available to the renter which covers the driver up to 20,000.00 EUR in case of death and 50,000.00 EUR in cases of disability. The daily premium for this cover is 3.00 EUR for all car groups plus VAT and local fees.

Credit cards (Amex/Visa/MasterCard) in the name of the renter and present at the time of pick up are accepted. Diners Club credit cards are not accepted. Currency loss shall always be borne by the customer. Tour Vouchers in printed paper form and e-vouchers are accepted. Debit cards/ Bankcards and cash payments are not accepted.
Deposits: Upon arrival a deposit for the amount of the rental is placed on the credit card along with a security deposit in the form of an authorization which consists of the car class excess + 200 EUR for incidentals.

National provides basic roadside assistance included in the daily rate. The assistance covers only vehicle technical malfunction, not due to driver negligence of willful misconduct. National offers Roadside Assistance Protection (RAP). RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as flat battery, tire puncture, lockouts, vehicle technical failure, towing and a replacement car. RAP can be added for 9.90 EUR per day and max. 99.00 EUR per  rental (excl. VAT plus Airport fee where applicable). Roadside Assistance Protection is an optional product. If you decline RAP then you will be required to pay any applicable charges and see compensation from your carrier. In the case of lost keys, the renter is responsible for full cost of key replacement plus a handling charge of 25.00 EUR. If the car documents and license plates are lost a fee of 150.00 EUR plus handling charge of 25.00 EUR will apply. RAP is void and null if at the time of the incident necessitating roadside assistance the renter or authorized drivers are in violation of the rental agreement. In such cases Roadside Assistance will be available but standard charges will apply. National rental locations do not provide direct Roadside Assistance to the renter. The assistance is provided by a Third-Party Provider on behalf of National. Please note RAP is not an insurance. Further information specific to the Roadside Assistance, including the assistance telephone number, will be provided at the time of rental.

All drivers (including additional drivers) must have held their driver's license for a minimum period of 1 year. A passport will be required for identification purposes. In specific cases the rental agent may ask for a proof of residence or a flight ticket.  An international driver's license is only required for drivers, whose license is written in non-Latin characters. If rental agent is uncertain about renter´s health conditions / e.g. under the influence of drugs or alcohol a rental may be refused.

Third Party Liability coverage which is provided as part of the rental rate covers the renter up to a maximum of EUR 10,000,000.00 for third party bodily injury, death and EUR 10,000,000.00 for third party property damage.