Tel Aviv Ben Gurion Airport (TLV) Car Hire

All drivers must meet our minimum age requirements and present a valid photo drivers license written in English and if not English must have an international drivers license and a valid passport. All location policies that apply to the renter will also apply to the additional driver. Additional authorized driver fee- 3.00 USD per day -max 50.00 USD per rental. If additional drivers do not have a Tourist visa the rental will have a charge for VAT of 17 percent.

STATION IS OPEN TWENTY FOUR HOURS A DAY, SEVEN DAYS A WEEK EXCEPT FOR YOM KIPPUR.

ALL RENTERS MUST BE AT LEAST 21 YEARS OF AGE AND PRESENT A VALID DRIVERS LICENSE THAT HAS BEEN IN EFFECT FOR A MINIMUM OF TWO, 2, YEARS, A MAJOR CREDIT CARD IN HIS OR HER OWN NAME AND VALID PASSPORT. RENTERS AGE 21-24 MAY RENT MINI, ECONOMY, COMPACT, INTERMEDIATE AND STANDARD CARS ONLY. THERE WILL BE AN UNDERAGE FEE ASSESSED IN THE AMOUNT OF 17 USD PER DAY, 62 NIS. IN ADDITION, DEDUCTIBLES FOR ALL RELEVANT COVERAGES WILL BE DOUBLED FOR DRIVERS BETWEEN THE AGES OF 21-24. FEE FOR UNDER AGE DRIVER IS NOT ADDED TO TOTAL PRICING AT THE TIME OF RESERVATION.

Cars are not to be driven outside of Israel. Cars are not to be driven in Gaza Strip and in the areas of the West Bank, Sinai and Taba. Although these passages are marked with barriers and clear signs, it may still be possible to drive through. Cars that pass the barriers, will not be covered by insurance and the customer will be responsible for the full damage and or loss of the vehicle.

CDWTP – Collision Damage Waiver and Theft Protection- provides comprehensive coverage for third party property liability, theft of the vehicle and damage or total loss of the vehicle due to an accident, whether caused by the renter or as a result of damage caused by a third party. Coverage does not include damage to the undercarriage and tires of the vehicle for which the renter is fully responsible. This coverage is not valid outside the borders of the state of Israel, Tabah and territories of the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the enterprise rental counter. The cost of this coverage varies by car group. Ep- excess protection - removes excess from CDWTP – provides full coverage except for damage to the undercarriage and tires of the vehicle for which the renter is fully responsible. Coverage is not valid outside the boarders of the state of Israel, Tabah and territories of the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the National rental counter. The cost of this coverage varies by car group.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: customer.service@eldan.co.il, +97235654545

Available for purchase at the rental counter only.  Choosing this coverage removes excess (deductible) payment from the CDW-TP coverage and provides full coverage except for such damages as detained in the rental contract (undercarriage, roof, tires, prohibited use, etc) for which the renter remains fully responsible. Coverage is not valid outside the borders of the state of Israel, Tabah and territories of the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the rental counter. The cost of this coverage varies by vehicle group. 

REFUELING CHARGES- VEHICLES ARE RENTED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL, THE RENTER WILL BE CHARGED FOR THE DIFFERENCE AT THE FUEL MARKET PRICE PER LITER WHICH INCLUDES A 20 PERCENT ADDITIONAL SERVICE CHARGE. VAT WILL APPLY ONLY FOR ISRAELI CITIZENS, KNOWN AS CITIZENS BY THE LAW OF THE STATE OF ISRAEL. TOURISTS WITH NO ISRAELI CITIZENSHIP DO NOT INCUR VAT.

Full clean driving licence must be held for a minimum of 2 years for all cars prior to the rental start date. European and US licences are accepted. An international driving permit is not required. Tourists entering Israel with foreign passport on: B2 Tourist Visa, B3 Temporary Visa, B4 Volunteer Visa are exempt from VAT on the condition that passport with entrance stamp to Israel is presented. There is a maximum limit of 250km per day on bookings placed for 1 - 3 rental days.

All coverage protection products in Israel: CDWTP (Collision Damage Waiver and Theft Protection), LDW (Liability Damage Waiver), EP (Excess Protection), and WP (Windshield Protection) are available for purchase at the rental counter only. Israel coverage protection products are not available for purchase at the time of reservation. Please note that the purchase of LDW is a mandatory requirement for the rental of the vehicle. A follow up confirmation email will be sent from the Israeli Office with the new total including mandatory LDW shortly after the completion of the booking.

Current policy-
All coverage protection products in Israel: CDWTP (Collision Damage Waiver and Theft Protection), LDW (Liability Damage Waiver), EP (Excess Protection), and WP (Windshield Protection) are available for purchase at the rental counter only. Israel coverage protection products are not available for purchase at the time of reservation. Please note that the purchase of LDW is a mandatory requirement for the rental of the vehicle.

ACCEPTED METHODS OF PAYMENT- CREDIT CARDS AMEX, DINERS, MASTER CARD, AND VISA ARE ACCEPTED. SECURITY DEPOSITS, SD- FOR EACH RENTAL A CREDIT CARD, VISA, MASTERCARD, DINERS, AND AMEX, IS REQUIRED AND A DEPOSIT WILL BE HELD FOR THE ESTIMATED AMOUNT OF THE RENTAL PLUS A SECURITY DEPOSIT, DEPENDENT ON THE VEHICLE TYPE, WILL BE AUTHORIZED ON THE CUSTOMERS CREDIT CARD AT THE TIME OF RENTAL. THE MINIMUM AUTHORIZATION IS 700 USD. CASH AND DEBIT CARDS- DEBIT CARDS ARE NOT ACCEPTED. CASH IS NOT ACCEPTED FOR THE DEPOSIT, HOWEVER, CASH IS AN ACCEPTED FORM OF PAYMENT UPON RETURN OF THE VEHICLE.

Roadside Assistance Protection- National offers roadside assistance at all stations all around Israel. In the event of a breakdown this service is free. Roadside assistance also offers services in case of- flat tire, lockout, fuel delivery, and key replacement- costs may vary between incidents. Roadside assistance is void and of no effect if, at the time of the incident requiring roadside assistance, the renter or authorized drivers are in violation of the rental agreement and rental terms provided to the renter at the National rental counter, including, without limitation, the prohibited uses and violations set forth therein. In such cases, roadside assistance will be available but standard charges will apply. National rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Eldan on behalf of National. This service is available 24 hours 7 days a week by calling 972-3-5579000 and following the prompts listed.

All drivers must be at least 21 years of age to rent.  Drivers aged 21-24 (under age) may rent Economy, Compact, Intermediate and Standard cars only. There is a fee charged for under age drivers that varies by vehicle type. The additional fee will be added at the counter. All drivers must present a picture driver's license, written in English that has been in effect for a minimum of two (2) years. If the license is not written in English, the renter must produce an International Driver's License. All drivers must produce a valid Passport. All drivers must present a major credit card in his/her own name at the time of rental. Liability Damage Waiver (LDW) is mandatory and must be purchased at the rental counter or in advance. The charge for LDW varies depending on vehicle type. The additional fee will be added at the counter. There is a mandatory airport fee of 39.00 USD per rental assessed at all airport locations. Israeli citizens and Israeli passport holders pay 17percent  VAT.

LIABILITY DAMAGE WAIVER (LDW) is mandatory and must be purchased at the rental counter.  LDW covers personal injury and death for the driver of the vehicle, passengers in the vehicle, and third parties and third party standard property damages. It does not cover damage to the rental vehicle. The cost of this coverage will be specified in your confirmation email.  Please note that the coverage that the rental company provides with respect to third party damage is limited to an amount which does not exceed 600,000.00 NIS, approximately 170,000.00 USD, per event.