Upon arrival please proceed to the Enterprise/National/Alamo Counter serviced by Drive Alliance partner Enterprise.
Key Facts & Policies
There will be an additional charge of 6.61 Euro per day plus VAT for each additional authorized driver. Full rental conditions apply to all additional drivers.
All renters and additional drivers must be 19 or older. Only renters aged 21 or older can rent the Luxury Van vehicle group. There is no young driver fee. Maximum renting age is 75.
Collision Damage Waiver is included with the rental rates as per default. CDW coverage reduces the renters financial responsibility in the event of loss of or damage to the rental vehicle including but not limted to towing, storage, loss of use, administrative fees and-or diminished value of the rental vehicle subject to the terms and conditions of the rental contract and applicable laws. This insurance product does not include damage to the undercarriage, the tires or windshield of the vehicle. The excess varies by car group and ranges between 400 and 700 EUR.
Partial Collision Damage Waiver is an optional coverage which further reduces the renters financial responsibility in the event of a single case of damage to the rental vehicle subject to the terms and conditions of the rental contract and applicable laws. This insurance product does not include damage to the undercarriage, the tires or windshield of the vehicle. It is available for an additional fee of 5.78 to 8.26 EUR per day plus VAT and reduces the excess for damage of the vehicle to between 200 and 350 EUR depending on the car group.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: firstname.lastname@example.org, +372 5166261
All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If a vehicle is returned with less than a full tank of fuel a refueling charge per missing litre of fuel at a rate of EUR 2.80 will apply. Prepaid fuel option is available upon request. Please ask station staff at the time of rental for information about prepaid fuel and pricing.
The renter must advise that the rental vehicle will be taken across an international border at the time of rental.
Cross-border travel is permitted into Latvia and Estonia.
Cross-border travel is forbidden into Poland, Russia, Ukraine and Belarus.
It is recommended to contact the rental location for information relative to cross border travel and its restrictions and regulations.
A penalty fee equal to the cost of recovering the rental vehicle plus a 500 EUR fine will apply for the unauthorized drop of the rental vehicle in a country prohibited for cross-border travel. A penalty fee of 250 EUR will apply for an unauthorized drop of the rental vehicle in a country other then the country of rental origin.
Visa, MasterCard and American Express credit cards are accepted as payment for rentals and upon reservation.
Cash payments may be accepted in exception to the general rule if a supporting credit card is provided. Cash payments must be arranged and approved by the Station Manager.
Deposits - Customers should present valid credit card in his or her own name for security deposit authorization purposes. The deposit amount will cover the amount of Collision Damage Waiver cover which ranges from 400 to 700 EUR depending upon vehicle class and the cost of a full tank of fuel.
The deposit is blocked during the rental period and unblocked after the rental vehicle has been returned in the same condition at the time of rental pickup - no damage, full tank of fuel and no traffic fines or penalties.
National offers Roadside Assistance Protection RAP at select locations. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as lockouts, vehicle technical failure, towing, replacement car. RAP can be added for 2.48 EUR plus VAT per day.
Roadside Assistance is provided 24-7, please call 0037061600141. Service is provided directly from our Licensee Lithuania Car Rentals. Services include vehicle recovery, loss of keys, lockouts, flat tire and jump start. Key cost and tire cost will not be covered, only the service will be provided. RAP is void and of no effect if at the time of the incident necessitation Roadside Assistance, the renter or authorized drivers are in violation of the rental agreement. In such cases Roadside Assistance will be available but standard charges will apply.
All drivers, renter and additional drivers, must produce a valid driving license at the time of rental. In addition to a valid driving license, the primary renter must also produce two proofs of address, additional photo identification in the form ID card or passport and a major credit card in his or her own name.
Multiple-part driving license holders must produce all parts of their license. An international driving permit is required for anyone holding a non-European driving license.
Additional ID or further identification checks may be requested if deemed necessary. This may include an identity check with external partners who may check details supplied against databases to which they have access.
Supplementary Liability Protection SLP - Third Party Liability is included in the rate and provides cover up to Euro 5 000 000 EUR for bodily Injury and-or death to third parties, and up to 1 000 000 EUR for damage to third party property.