There is only one terminal at this time. When you leave the terminal, there will be a National employee carrying a National sign. Meet and greet will be at this station until the airport terminal is finished
Key Facts & Policies
ADDITIONAL DRIVER: 16.67 EUROS PER RENTAL FOR ALL CAR GROUPS EXCLJUDING VAT. ALL RENTAL TERMS AND CONDITIONS APPLY.
After hours pick-up is provided at this location with 8 hours' advanced notice of booking. The car will be picked up at an airport car park. Our employee will deliver the car personally to the client.
After hours returns are available in the car park in front of the airport terminal. The return needs to be at a planned time in order for an employee to be at the location to receive the return. Prior notice from the client is required no less than 2 hours before the return.
Minimum age for all car groups is 18.
Maximum age for all car groups is 70.
A fee of 40.00 EUR inclusive of VAT per rental applies to drivers aged 18-20 for all car groups.
Cross Border Policy: Cross Border rentals are allowed within European countries with the exception of Bulgaria, Romania, Kosovo and Albania. A cross border fee of 60.00 EUR per rental applies for cross border travel in the territory of Montenegro, Bosnia and Herzegovina, and Macedonia. Prior written authorization is required. There is also an Insurance Fee which applies. Cross border rentals should be requested at least 7 working days prior to the rental pickup date. Please contact our reservations department at +381 112061569 for additional information.
Process and Publication of Green Card: Minimum time of the publication of a Green Card is 7 working days. Charge is 60.00 EUR per rental. The Green Card covers the rented vehicle with basic third party insurance (T.P.I.) as long as it remains within the borders of the country for which it is issued. Roadside Assistance and/or car replacement services whilst driving across borders is available.
All fees quoted include VAT.
The Collision Damage Waiver (CDW) is an optional service and reduces the renter's liability in the event of damage to the vehicle when no responsible third party is identified.
If CDW is not included in the reservation, it is available for purchase at the rental counter. If CDW is not included in the rental or CDW is declined, the renter will be liable for the total cost of damages to the vehicle or the full value of the vehicle in case of damage.
If purchased or included in the rental, the excess is:
1,000 EUR for the vehicle categories Mini and Economy;
1,200 EUR for the vehicle category Compact;
1,500–1,800 EUR for Intermediate and Standard vehicles;
2,000 EUR for all Passenger Vans and all Commercial Vans;
and 2,500–5,500 EUR for all Premium and Luxury vehicles.
The excess will be charged every time a vehicle is damaged
Before purchasing CDW, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.
Delivery and collection is possible with prior notice from the client no less than 8 hours prior to pick-up. Delivery out of city limits is not possible.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: email@example.com, 00385953366000
One way rentals are available intra Serbia and also from Serbian rental offices to select International locations. Please contact our reservations department at +381 112061569 for additional information relative to available one-way routes and respective drop fee pricing. One way rentals intra Serbia are free of charge.
REFUELING CHARGES- FULL TO FULL. ALL VEHICLES ARE DELIVERED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IN CASES WHEN THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL RATE OF THE RENTAL LOCATION. FEES FOR TANK SERVICES ALSO APPLY AT A COST OF 30 EUR PLUS VAT.
During the winter season of 1 November to 1 April and in cases of inclement winter weather conditions in the country of Serbia all rental vehicles are fitted with winter tires in accordance to local road laws. Winter tires are included in all rates.
PERSONAL ACCIDENT INSURANCE, PAI, PROVIDES COVER FOR THE DRIVER AND PASSENGERS, SUBJECT TO THE PERMITTED NUMBER OF OCCUPANTS IN THE VEHICLE, IN THE EVENT OF DEATH OR PERMANENT DISABLEMENT PER ACCIDENT. THE COST OF PAI IS 4 EUR PER DAY PLUS VAT. COVERAGE AMOUNTS VARY FROM COUNTRY TO COUNTRY AND MAY ALSO VARY DEPENDING ON WHETHER AN ADULT OR A CHILD IS INVOLVED. SIMILARLY PARTIAL DISABILITY MAY LEAD TO A LOWER PAYMENT OR TO NO PAYMENT AT ALL IF DISABILITY PERCENTAGE IS BELOW A CERTAIN THRESHOLD.
Visa, American Express, Discover and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The car categories Mini and Economy require a deposit of 300.00 EUR, Compact and Intermediate vehicles have a 500.00 EUR deposit and Full size and Standard vehicles require a 1000.00 EUR deposit. Debit cards and cash cards are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
ROADSIDE PROTECTION- ROADSIDE ASSISTANCE IS PROVIDED 24.7 AND IS FREE OF CHARGE. THE 24.7 ROADSIDE ASSISTANCE TEL IS 381 66441100.
VALID INTERNATIONAL OR EUROPEAN UNION DRIVING LICENSE FOR AT LEAST 12 MONTHS, IDENTITY CARD OR PASSPORT.
Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.
Supplementary Liability Protection - Third Party Insurance is required by law and free of charge. It covers the renter and other authorized drivers against liability in the case of third party bodily injury or death and third party property damage.