National is located on Eindhoven Airport with a desk at the office building located at Luchthavenweg 13B, left of the terminal.
Key Facts & Policies
There will be an additional charge of 4.00 EUR per day excl VAT per rental for each additional authorized driver. The general car rental conditions Enterprise rent a car NL - apply for all additional drivers.
When returning the rental vehicle outside opening hours of the rental location, you will have to park the vehicle on Enterprise assigned parking at Eindhoven Airport and lock the vehicle. Accordingly place the key in the drop box located at the Enterprise-National rental location..
All car groups are available for all renters aged 18 and over with the exception of car groups Full size, Premium and Luxury which are only available to 25 year old renters and above. Maximum Age 80 years.
Renter is allowed to use the Vehicle, without an additional charge, in the following countries: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Norway, Portugal (excluding Madeira), San Marino, Spain (excluding Canary Islands), Sweden, Switzerland, United Kingdom and Vatican.
If a Vehicle should be taken to Czech Republic, Croatia, Poland, Slovakia and/or Slovenia, Renter must obtain Supplier's prior written consent and a surcharge of 6.05 EUR per day inclusive of VAT applies. This option is only possible for vehicles in Mini, Economy, Compact, Intermediate and Standard category. For vehicles in Full size, Premium and Luxury categories it is not allowed.
Some restrictions may apply with respect to loading the vehicle on trains, boats, ferries or similar means of transportation and taking the vehicle from the mainland onto an island.
CDW (Collision Damage Waiver) Basic Cover. If chosen and indicated on the rental agreement or if included in the rate, this facility will limit the liability for any damage to the vehicle subject to the Non-Waivable Charge. NWC (Non-Waivable Charge): Fixed amount charged for every rental for which CDW has been taken out and where the vehicle is returned damaged. The amount of Non Waivable charge is EUR 900.00 for all car groups.
CDW Basic Cover does not cover roof, tires and windscreens, broken/loss of keys or contamination of fuel.
Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover, unless a force majeure can be proved.
All vehicles are delivered with a full tank of petrol and must be returned in the same condition. If the vehicle is returned with less than a full tank a charge of 2.75 EUR per liter excluding VAT for refueling service/fuel shortage will be applied.
Cross border policy- it is allowed to use the vehicle only in the following countries- Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom and Vatican city. If the vehicle should be taken outside these listed countries please obtain National Car Rental prior written consent. Some restrictions may apply with respect to- -loading the vehicle on trains, boats, ferries or similar means of transportation. -taking the vehicle from the mainland onto an island. -taking certain types of vehicles across borders. You are advised to check at the time of reservation.
Personal Accident Insurance -PAI- at this branch is 9.00 EUR per day. Personal accident insurance -PAI- is offered at the time of rental for an additional daily charge. If accepted, PAI provides the renter and passengers with cover in case of accident or death. The purchase of PAI is optional and not required to rent a car. The coverage provided by PAI may duplicate the renters existing coverage. National is not qualified to evaluate the adequacy of the renters existing coverage, therefore the renter should examine his or her personal insurance or other sources of coverage that may duplicate the coverage provided by PAI.
American Express, Mastercard, Diners Club and Visa credit cards are accepted. Debit Cards, cash payments, travelers checks and euro cheques are not accepted.
An international valid credit card is always required for the authorization which is determined by the total rental amount (or in case of pre-paid reservations the total amount of ancillaries purchased at time of pickup) plus the applicable excess amount associated with the chosen coverage. For the Full-size car category a deposit of 2000.00 EUR is required in addition to the total rental amount and for Premium or Luxury car category a deposit of 3000.00 EUR is required in addition to the total rental amount. These amounts will be held on the credit card until the vehicle is returned and the final rental charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees belonging to the rental period can also be debited from the credit card after the return of the vehicle.
National Car Rental provides 24/7 Breakdown and Assistance Service to the customer. This service is handled by ANWB Roadside Assistance. Further information specific to the Roadside Assistance, including the 24/7 assistance telephone number, will be provided at the time of rental. Roadside assistance is provided with the rental free of charge in case of mechanical breakdown, not due to driver negligence of willful misconduct.
National Car Rental Roadside Assistance PLUS protection option:
Roadside Assistance PLUS offers an additional cover for the call out costs* related to breakdowns caused by driver’s fault; flat tire, battery, lost keys or keys locked in the vehicle, out of fuel, refueling wrong type of fuel or tire exchange*.
*Excludes the eventual cost to repair the vehicle and of any travel cost to change the vehicle.
In order to benefit from this cover, Renter must make contact with the dedicated Breakdown and Assistance Service immediately after the occurrence of the incident. If the Renter does not contact the Breakdown and Assistance Service and if Renter initiates steps or make any disbursements without the prior consent, the Roadside Assistance PLUS coverage does not apply.
A basic break down service is included in your rental to cover call outs for mechanical faults and accidents.
Roadside Assistance PLUS fee: EUR 5.00/day excluding VAT
All drivers (including additional drivers) must hold and produce a driving license valid in the country where the rental takes place. The driving license must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving license, an international driving license is also mandatory if the driving license is written in a language different to the one of the renting country and/or in characters that cannot be read in the renting country or if the driving license is otherwise not valid in the European Union. An International driving license is valid only if accompanied by the normal driving license. Also a valid identity card or passport must be presented at time of rental. Note: Drivers license, valid identity card or passport and credit card needs to be in renters name (main driver).
All the vehicles in the National fleet are insured against bodily injury and property damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the article -use of the vehicle- above, in order to have the full benefit of the insurance provisions.