Expedite your rental process when counter bypass is not an option.
What you need to know and do when accessing the Emerald Club Counter Service.
When you arrive at the rental facility, go to the dedicated Emerald Club queue at the counter.
Present your driver's licence and credit card. You will get the rental agreement and keys and be directed to your vehicle.
Some locations feature a booth situated on the car park which allows you to bypass the counter and process your rental.